• Impact

    Process is at the heart of every enterprise. It can either contribute to the customer experience or ruin it. And the effect on revenue and earnings is not far behind.....
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  • Strategic Applications

    We are expert in applying Lean and Six Sigma at both the enterpise and local levels. We are also realists. The Lean quest for perfection, for example,must be tempered by the fact .....
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  • Informed, Trusted Advisors

    To borrow an expression, focusing on process improvement in isolation misses the forest for the trees. We know that we must also understand the external environments in which our clients operate,....
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