News and Events

CANADA-ONTARIO JOB GRANT (COJG)

February 27, 2017

The Canada-Ontario Job Grant (COJG) provides direct financial support to employers who wish to purchase training for their employees. The COJG program is a partnership between the federal and...

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Open Enrollment Training and Certification Program registration now open

August 10, 2015

Date - February 10, 2017 Join us for one of our popular classroom, e-learning or blended programs. Our faculty are also world-class Lean and Six Sigma practitioners, all of whom also have senior...

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Knowledge Centre

Why Standard Work is not Standard

If you are working on a lean conversion, but have not heard of Training Within Industry (TWI), you most likely will soon. Training Within Industry, “without question … the most successful...

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Why should we care about 5S

Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S simplifies your work...

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VSM for a Lean Front Office

Businesses implementing lean manufacturing bypass the front-office and target their manufacturing processes. After all, front-offices have paperwork, not inventory, right? However, order entry,...

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Using Measurement to Drive Behavior Change

Inventory takes up a significant amount of cash flow at IBM and many other companies. Due to fast depreciation in technology products, machines that are inventoried are not worth as much as they age....

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The Poka Yoke Method – Error Proofing

In the recent years intensifying competition in the international economy caused a major change in approach to quality management. The quality action should therefore include its reach the whole...

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Six Sigma: A Measureable Approach To Providing Quality Services

The revolution continues. An ever-growing and nationwide audience of consumers is becoming increasingly aware of the quality of service they receive, giving it enlarged value and power in the...

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Kaizen: Easiest, Fastest Way to Improve Office Processes

As at other companies, many of the early benefits of Lean and Six Sigma at Medtronic, a global leader in medical technology, were in manufacturing. In the last year, however, Medtronic also has had...

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Kaizen with Six Sigma Ensures Continuous Improvement

Kaizen is a Japanese philosophy that focuses on continual improvement throughout all aspects of life. When applied to the workplace, Kaizen activities can improve every function of a business, from...

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FMEA—the Cure For Medical Errors

St. Joseph’s Community Hospital in West Bend, WI, will close in the next few years to make room for a new hospital. This replacement facility will represent a breakthrough in hospital...

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Building Cultural Acceptance Key to Lean Transformation

Successful transformation to a continuous process improvement culture is arduous. It requires an enterprise approach that engages the entire organization and challenges its norms. It requires...

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Bringing Lean To the Office

When I read statements such as “service sector productivity trails manufacturing by a wide margin,”1 I see an opportunity to make improvements. As an old quality guy, I was invited recently to...

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The ten most common designed experiment errors

When I first learned about designed experiments in 1986, I really liked the fact that using these techniques I had the potential to solve production problems from the quality department. Click...

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5 Lean Tools and Principles to Integrate into Six Sigma

Increasingly, organizations that use Six Sigma are making an effort to integrate Lean into their existing process-improvement framework. For many, combining Six Sigma’s focus on process quality and...

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