Blog

3 Steps to Reinforce Strategy Deployment


Strategy development and deployment can be a daunting process for those who are trying to truly make the connection between the organization's strategic intention and its operational perception. What... read more...

Office Kaizen, Part 1/4 (People Wastes)


Process excellence professionals are often, and rightfully so, concerned about eliminating waste at their manufacturing facilities (tangible processes). Whilst this is indeed considered an... read more...

Lean Construction: What’s To Come?


There are few sectors where Lean and its cousin, Six Sigma, can have a more conspicuous beneficial impact than construction. The end-to-end value streams are phenomenally extended, yet the decomposed... read more...

Supplier Performance Management


Process Excellence, specifically in a Lean approach, we often speak about closing the loop between the customer's order (which in a pull system triggers production) and the management of supplies... read more...

The 5 Deadly Sources of Waste in Services


Counting defective parts may be an easy way to measure waste in the manufacturing industry. But when it comes to services, the continuous improvement practitioner often encounters two challenges.... read more...

Improvement We Care For: DFCM, QI Program at U of T


It is known that most - if not all - Quality Improvement and Process Excellence experts have one goal in mind: to make processes, services, and products sustainably better. Whether various Continuous... read more...